Henry Sy. As a child, Henry Sy used to work twelve hours a day to help his father run their small family-owned convenience store. During the Second World War, their store was looted and burned so the young Sy switched to buying whatever he could to sell for a profit. Hard times and a humble background in retail shaped and molded the young Sy. Today, he is touted by the business community as the richest man in the Philippines. With over fifty malls and stores of various sizes, the most recognized of all famous Filipino businessmen has foothold in virtually all the major cities in the Philippines. They recently even expanded to Guam and China. To date, three of the ten largest malls in the world are owned and operated by his company.
Litson Manok (roasted chicken), sometimes called the poor man's litson (whole pig roasted on a spit), did not make a poor man out of Sandy Javier, owner and CEO of Andok's Corporation.
Sandy's dream began more than 25 years ago when he set up a small stall along West Avenue in Quezon City. Wanting to cash in on the litson manok craze, he asked his mother's friend who owned a poultry store to 'outsource' 12 whole chickens which he then roasted with hopes that it will catch on with passers by. At the end of the day he only sold two.
Instead of being discouraged, Sandy decided to innovate. He experimented with his ingredients and cooking methods until he found what he felt was the right formula that would capture his buyers' tastes.
In 1985 Sandy's efforts were rewarded when the hungry masses began trooping to the first Andok's Litson Manok-Liempo store at the corner of Baler Street and West Avenue in QC. Andok's soon became synonymous with litson manok and its stalls were soon a common sight in Metro Manila.
In 2002 Andok's branched out to the Visayas starting with 2 stores in Cebu followed by 9 more stores in two years.
Two years later Sandy decided to put up his first dine-in store at D'Mall Boracay. Budget-conscious tourists and locals enjoyed Andok's affordable menu so much that 6 outlets were operating on the island in less than a year's time.
Aside from it's bestsellers, a typical Andok's menu also offers meat-heavy fare that include lechon kawali (fried pork rinds), crispy pata (deep-fried pork knuckles), pork sinigang (sour pork soup) as well as a host of desserts and merienda (snack) which include banana con yelo (bananas in iced milk) and leche flan (vanilla custard).
Andok's has even evolved to include selling daily necessities such as rice, sugar, beverages and grocery products.
At a seminar for business students at the Colegio San Juan De Letran, Sandy shared the lessons he learned from running Andok's.
"Kahit walang pera, sipag lang ang capital, common sense and hard work. (Even if you don't have much money you can use diligence, common sense and hard work as your capital)", adding that an entrepreneur should find enjoyment in work, "If you are enjoying what you do, you are not working at all. You are just enjoying."
He also emphasized the Pinoy trait of being matipid (thrifty) by always spending less than what they are earning.
For future entrepreneurs Sandy has this to say: "One has to have passion, commitment, direction and (a) goal and one must not stop until he or she reaches (that) goal and when he or she does, he or she will work some more."
Andok's is a perfect example of a fad turning into an institution. From a corner stall with 12 roasted chickens, Sandy Javier now owns 300 outlets nationwide and counting, earning Andok's the tag, "Pambansang Litson Manok".
Trivia: Sandy ran and won as the mayor of the town of Javier, Leyte. He is also the brother of Danny Javier, one of the members of the famous musical trio, The Apo Hiking Society. "Andok's" is the nickname of their late father, Leonardo Javier, Sr.
In 1940, Socorro Ramos, barely 18, started working as a salesgirl at a Goodwill Bookstore branch owned by her brother in Escolta, Manila. Because of her selling skills, Ramos was put in charge of the store.
It was only after marrying Jose Ramos that her dream of the setting up a bookstore finally materialized. The couple started the first National Book Store as a stall shop in Escolta selling supplies, GI novels, and textbooks. Unable to afford extra help, Ramos worked not only as manager but also as cashier, purchaser, saleslady, janitor, and helper. When war broke out, strict censorship regulations forced many retailers in Manila, including the Ramos couple, to shift trades. They moved to selling soap, candies, and slippers instead.
After the Japanese occupation, the Ramos couple were able to rebuild a barong-barong in the corner of Soler and Avenida Rizal in time to catch the boom of post-war business. Using the door of their house as a counter, Ramos again started selling textbooks, notebooks, pad paper, and pencils in time for the first postwar school year in the country. Just like that, National Book Store made its transition from being a general merchandise store to a store that sells books and more. Business went well mainly because only a few stores sold school supplies during that time.
In 1948, Typhoon Gene entered the Philippines destroying dozens of houses and property including the Ramos'. Their house and store were taken down and all the merchandise soaked following the typhoon. But this did not bring down the Ramos couple. They worked harder, they slept for only three hours a day spending the rest of their time rebuilding the business. Eventually, through will and determination, the Ramos couple were able to construct a two-story building complete with mezzanine that would be their store for years. After more than a decade, Ramos acquired a nine-story building along Avenida Rizal, and in 1963, the construction of the Albecer Building (Albecer taken from Ramos' three children - Alfredo, Benjamin, and Cecilia) began. Little did the Ramos couple know that the Albecer Building would be the first of many buildings they would build. Socorro Ramos now has more than 2,500 employees in over 80 branches of her once-small stall. From a humble beginning, Ramos' National Book Store is the Philippines' biggest bookstore chain and an icon in the country's retail industry.